Pre-Order Information

What is a pre-order?
It's a way to reserve our hottest new products before their initial release.

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When will my pre-order be shipped?
The pre-ordered item will be shipped on its release date.
All other items will be processed for immediate shipment, depending on availability. So if you ordered other items along with the pre-ordered item, you will most likely get the other items first.

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When will I be charged for my pre-order?
We won't charge your credit card until the item actually ships. If you order other items together with the pre-ordered item, you will be charged for the other items when we ship them and then for the pre-ordered item when it is shipped.
If you are using a debit card, your bank may place a hold on the authorized funds, but we won't collect until the item ships.
If you are using Paypal or Wire Transfer, your payment will be collected in advance.

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What do you mean by "expected" release date?
We can't always predict the exact date a pre-ordered item will become available.
We will ship your pre-order as soon as possible, but we can't guarantee a specific date.
If the date changes, we'll alert you by email.

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Can I cancel a pre-order?
You can cancel a pre-order at any time prior to when your order is available to ship.

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