Returns and Cancellations

When will my credit appear on my credit card?
Your refund credit will appear on your card 5 - 7 business days of our warehouse receiving your returned merchandise.

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How do I request a return?
If you are not 100% satisfied with your purchase, we will be happy to accept a return within 30 days of purchase. Go to your Order History page.

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What is your return policy?
Our online store offers a standard 30-day return policy.

Visit www.kodak.com/go/mppolicy for complete Return Policy details.

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Can I cancel my order?
The KODAK Online Store begins processing accepted orders immediately and is therefore unable to accept order cancellation requests

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Can I return an order that I bought from the KODAK Store to a local store?
No, anything you purchased from the KODAK Store must be returned to the KODAK Store.

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Can I return something directly to Kodak that I bought at a retail store?
No, you must go back to the store where you purchased the item.

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